{"id":108676,"date":"2021-11-02T14:41:58","date_gmt":"2021-11-02T13:41:58","guid":{"rendered":"https:\/\/www.tressis.com\/atencio-cliente-tressis-gestion\/"},"modified":"2025-08-01T10:36:49","modified_gmt":"2025-08-01T08:36:49","slug":"atencio-cliente-tressis-gestion","status":"publish","type":"page","link":"https:\/\/www.tressis.com\/ca\/atencio-cliente-tressis-gestion\/","title":{"rendered":"Atenci\u00f3 al client &#8211; Tressis Gesti\u00f3n, SGIIC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"108676\" class=\"elementor elementor-108676 elementor-44786\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cac595 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cac595\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4daa21e\" data-id=\"4daa21e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ae311 elementor-widget elementor-widget-html\" data-id=\"21ae311\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"text-center tabs-fondos\">\n    <a href=\"http:\/\/test.tressis.com\/ca\/atencio-client-tressis\/\">Tressis, SV<\/a> | <a href=\"http:\/\/test.tressis.com\/ca\/atencio-cliente-tressis-gestion\/\" class=\"selected\">Tressis Gesti\u00f3n, SGIIC<\/a>  \n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30e3d523 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30e3d523\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e806b16\" data-id=\"1e806b16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e7dafa5 h2 elementor-widget elementor-widget-heading\" data-id=\"7e7dafa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Atenci\u00f3 al client Tressis Gesti\u00f3n SGIIC<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-744378cb block-accordeon elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"744378cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-6e0b4bce\" data-id=\"6e0b4bce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-37e3d22c block-title-introduction\" data-id=\"37e3d22c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-169df1 elementor-widget elementor-widget-heading\" data-id=\"169df1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Som aqu\u00ed per ajudar-te<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-3caf8728\" data-id=\"3caf8728\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-8b9b396 block-accordeon-resources \" data-id=\"8b9b396\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93888be text-16 elementor-widget elementor-widget-text-editor\" data-id=\"93888be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El servei d\u2019atenci\u00f3 al client t\u00e9 l\u2019objectiu d\u2019atendre i resoldre les queixes i reclamacions que es refereixin a circumst\u00e0ncies que hagin tingut lloc per l\u2019\u00fas dels serveis financers prestats per Tressis Gesti\u00f3n SGIIC als seus clients.<\/p>\n<p>A trav\u00e9s d&#8217;aquest servei, facilitem als nostres clients la comunicaci\u00f3 de la seva queixa o reclamaci\u00f3, i posem a la seva disposici\u00f3 un servei perqu\u00e8 puguin informar-ne d&#8217;una manera \u00e0gil i c\u00f2moda. El nostre objectiu \u00e9s poder atendre i procedir a resoldre-les en el menor temps possible.<\/p>\n<p>Tressis Gesti\u00f3n SGIIC disposa d&#8217;un reglament per a la defensa del client que regula l&#8217;activitat del servei d&#8217;atenci\u00f3 al client i que trobareu a trav\u00e9s de l\u2019enlla\u00e7 seg\u00fcent:&nbsp;<\/p>\n<p><a href=\"\/wp-content\/uploads\/Reglamento_Atencion_Cliente.pdf\" target=\"_blank\" rel=\"noopener nofollow\">Reglament d&#8217;atenci\u00f3 al client<\/a><\/p>\n<p>Correu electr\u00f2nic: <a href=\"mailto:tressisgestion@tressis.com\" target=\"_blank\" rel=\"noopener\">inversores.tressisgestion@tressis.com<\/a><\/p>\n<p>Tressis Gesti\u00f3n SGIIC t\u00e9 un termini de dos mesos per atendre i resoldre la queixa o reclamaci\u00f3. Esgotada aquesta via, i de conformitat amb el que disposa el reglament esmentat, el client pot presentar la queixa o reclamaci\u00f3 al servei de reclamacions de la Comissi\u00f3 Nacional del Mercat de Valors a l&#8217;adre\u00e7a postal i electr\u00f2nica que indiquem a continuaci\u00f3:<\/p>\n<p><b>Oficina d\u2019atenci\u00f3 a l\u2019inversor<\/b><\/p>\n<p>Edison, 4. 28006 Madrid \/\/ Passeig de Gr\u00e0cia, 19. 08007 Barcelona<\/p>\n<p>Tel\u00e8fon: 900 535 015<\/p>\n<p>Correu electr\u00f2nic: <a href=\"mailto:serviciodereclamacionesCNMV@cnmv.es\" target=\"_blank\" rel=\"noopener\">serviciodereclamacionesCNMV@cnmv.es<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-11d944c2\" data-id=\"11d944c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tressis, SV | Tressis Gesti\u00f3n, SGIIC Atenci\u00f3 al client Tressis Gesti\u00f3n SGIIC Som aqu\u00ed per ajudar-te El servei d\u2019atenci\u00f3 al client t\u00e9 l\u2019objectiu d\u2019atendre i resoldre les queixes i reclamacions que es refereixin a circumst\u00e0ncies que hagin tingut lloc per l\u2019\u00fas dels serveis financers prestats per Tressis Gesti\u00f3n SGIIC als seus clients. A trav\u00e9s d&#8217;aquest [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-notitle.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-108676","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3 al Client \u00b7 Gesti\u00f3n SGIIC - Tressis<\/title>\n<meta name=\"description\" content=\"Oferim una comunicaci\u00f3 \u00e0gil i c\u00f2moda per garantir la satisfacci\u00f3 dels nostres usuaris. 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