{"id":108584,"date":"2021-10-19T06:56:51","date_gmt":"2021-10-19T04:56:51","guid":{"rendered":"https:\/\/www.tressis.com\/atencio-client-tressis\/"},"modified":"2025-08-19T16:59:46","modified_gmt":"2025-08-19T14:59:46","slug":"atencio-client-tressis","status":"publish","type":"page","link":"https:\/\/www.tressis.com\/ca\/atencio-client-tressis\/","title":{"rendered":"Atenci\u00f3 al client &#8211; Tressis, SV"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"108584\" class=\"elementor elementor-108584 elementor-41761\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cac595 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cac595\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4daa21e\" data-id=\"4daa21e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ae311 elementor-widget elementor-widget-html\" data-id=\"21ae311\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"text-center tabs-fondos\">\n    <a href=\"\/ca\/atencio-client-tressis\/\" class=\"selected\">Tressis, SV<\/a> |\n    <a href=\"\/ca\/atencio-cliente-tressis-gestion\/\">Tressis Gesti\u00f3n, SGIIC<\/a>  \n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30e3d523 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30e3d523\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e806b16\" data-id=\"1e806b16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e7dafa5 h2 elementor-widget elementor-widget-heading\" data-id=\"7e7dafa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Atenci\u00f3 al client | Tressis<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-744378cb block-accordeon elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"744378cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-6e0b4bce\" data-id=\"6e0b4bce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-37e3d22c block-title-introduction\" data-id=\"37e3d22c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-169df1 elementor-widget elementor-widget-heading\" data-id=\"169df1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Som aqu\u00ed per ajudar-te<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cdfc534 elementor-widget elementor-widget-text-editor\" data-id=\"3cdfc534\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Horari comercial:<\/strong><\/p>\n<p>Des de l&#8217;1 d&#8217;octubre al 31 de maig:<\/p>\n<ul>\n<li>De dilluns a dijous: 9:00 &#8211; 19:00<\/li>\n<li>Divendres: 9:00 &#8211; 18:00<\/li>\n<\/ul>\n<p>Des de l&#8217;1 de juny al 30 de setembre:<\/p>\n<ul>\n<li>De dilluns a divendres: 9:00 &#8211; 18:00<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-3caf8728\" data-id=\"3caf8728\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-8b9b396 block-accordeon-resources \" data-id=\"8b9b396\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93888be text-16 elementor-widget elementor-widget-text-editor\" data-id=\"93888be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Des del departament d&#8217;atenci\u00f3 al client s&#8217;atendran i es resoldran les queixes i les reclamacions presentades pels clients de Tressis, sempre que es refereixin als seus interessos i drets legalment reconeguts, derivats dels contractes, de la normativa de la transpar\u00e8ncia i protecci\u00f3 de la clientela, o de les bones pr\u00e0ctiques i usos financers.<\/p>\n<p>La queixa o reclamaci\u00f3 s&#8217;haur\u00e0 de presentar al formulari preparat per a aquesta finalitat que compleix els requisits establerts per la CNMV, signat i adjuntant la documentaci\u00f3 en qu\u00e8 es fonamenta i enviant-ho per correu electr\u00f2nic a l&#8217;adre\u00e7a <a href=\"mailto:atencionalcliente@tressis.com\">atencionalcliente@tressis.com<\/a> o per correu ordinari a:<\/p>\n<p>Tressis, Sociedad de Valores, S.A.<br \/>Departament d\u2019atenci\u00f3 al client<br \/>Jorge Manrique, 12<br \/>28006 Madrid<\/p>\n<p>Per agilitzar-ne la resoluci\u00f3, posem a disposici\u00f3 dels nostres clients el tel\u00e8fon gratu\u00eft <a href=\"tel:900827770\">900 827 770<\/a> o el centre d&#8217;atenci\u00f3 telef\u00f2nica <a href=\"tel:917020274\">917 020 274<\/a>, a trav\u00e9s dels quals es pot avan\u00e7ar la queixa o reclamaci\u00f3.<\/p>\n<p>Addicionalment, el client pot fer \u00fas dels tel\u00e8fons referits per plantejar qualsevol q\u00fcesti\u00f3 que li pogu\u00e9s sorgir en la seva relaci\u00f3 amb Tressis.<\/p>\n<p><a href=\"https:\/\/clientes.tressis.com\/Documentos\/Publicos\/reglamento%20atencion%20al%20cliente.pdf?email=1\" target=\"_blank\" rel=\"noopener nofollow\">Reglament<\/a><\/p>\n<p><a class=\"link4a\" href=\"https:\/\/clientes.tressis.com\/Documentos\/Publicos\/Atencion-cliente-formulario.pdf?email=1\" target=\"_blank\" rel=\"noopener nofollow\">Formulari<\/a><\/p>\n<p><strong>Idiomes en qu\u00e8 pots comunicar-te<\/strong><\/p>\n<p>L&#8217;idioma que fa servir Tressis per enviar informaci\u00f3 i signatura de documents \u00e9s l&#8217;espanyol.<\/p>\n<p>En les relacions comercials tamb\u00e9 es pot emprar l&#8217;angl\u00e8s o altres.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-11d944c2\" data-id=\"11d944c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tressis, SV | Tressis Gesti\u00f3n, SGIIC Atenci\u00f3 al client | Tressis Som aqu\u00ed per ajudar-te Horari comercial: Des de l&#8217;1 d&#8217;octubre al 31 de maig: De dilluns a dijous: 9:00 &#8211; 19:00 Divendres: 9:00 &#8211; 18:00 Des de l&#8217;1 de juny al 30 de setembre: De dilluns a divendres: 9:00 &#8211; 18:00 Des del departament [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-notitle.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-108584","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3 al client - Tressis<\/title>\n<meta name=\"description\" content=\"Des del departament d&#039;atenci\u00f3 al client s&#039;atendran i resoldran les queixes i les reclamacions presentades pels clients de Tressis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tressis.com\/ca\/atencio-client-tressis\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atenci\u00f3 al client - Tressis\" \/>\n<meta property=\"og:description\" content=\"Des del departament d&#039;atenci\u00f3 al client s&#039;atendran i resoldran les queixes i les reclamacions presentades pels clients de Tressis.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tressis.com\/ca\/atencio-client-tressis\/\" \/>\n<meta property=\"og:site_name\" content=\"Tressis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Tressis\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-19T14:59:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TressisSV\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tressis.com\\\/ca\\\/atencio-client-tressis\\\/\",\"url\":\"https:\\\/\\\/www.tressis.com\\\/ca\\\/atencio-client-tressis\\\/\",\"name\":\"Atenci\u00f3 al client - Tressis\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tressis.com\\\/ca\\\/#website\"},\"datePublished\":\"2021-10-19T04:56:51+00:00\",\"dateModified\":\"2025-08-19T14:59:46+00:00\",\"description\":\"Des del departament d'atenci\u00f3 al client s'atendran i resoldran les queixes i les reclamacions presentades pels clients de Tressis.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.tressis.com\\\/ca\\\/atencio-client-tressis\\\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.tressis.com\\\/ca\\\/atencio-client-tressis\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.tressis.com\\\/ca\\\/atencio-client-tressis\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/www.tressis.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Atenci\u00f3 al client &#8211; 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